How to register?

Fill out the form at the bottom of this page within two months of the date of purchase.

You will need an electronic copy (scanner, photo, in .pdf, .doc, .jpg... format) of your proof of purchase (a till or full receipt is required, we cannot provide a warranty for your product without one).

What does a lifetime warranty cover?

The lifetime warranty applies under the condition that the product is used in compliance with the information sheet, in case of electric or electronic faults and faulty parts.

Observations: the lifetime warranty does not cover deterioration due to improper use, parts that are broken or that have fallen off, fabrics, consumable materials (dummies, bulbs...), the screen printing, normal wear and some elements such as plastic.  

Every request for assistance under the lifetime warranty requires a physical inspection of the product.

Upon receiving your request, Babymoov will inform you of the procedures that need to be carried out based on your request for assistance.

The lifetime warranty  is personal and not transferable and applies exclusively to a new product bought at a point of sale authorised by the brand.